Politique de la Société

MY PRIMARY JOB IS TO SATISFY CLIENTS. I WILL

- Act as ambassador for SOMIK at all times. Set a positive example in actions and words..

- Treat clients, fellow employees, suppliers and guests as i would like to be treated.

- Be professional, Foster respect, trust and honesty.

understand and meet clients' needs and expectations. Help client representatives succeed in their jobs.

Handle client requests and concerns with a sense of urgency. Never say no. Accept ownership, respond quickly, resolve fairly and be sure the matter is settled.

Understand and be guided by the responsibilities, authority, accountability and performance standards for the tasks i am assigned.

Begin my work based on plan designed to meet clients and internal customer needs. Continually evaluate my performance and the effectivness of the plan, and modify each as required.

Be a team player with clients, and internal customers and suppliers

Ask for help early to remove obstacles to doing my job.

Guide and coach my fellow employees to devlop their talents and skills.

Reconize and celebrate the accomplishments of fellow employees in satisfying clients and improving performance.